10+ Years Amir
Cloud System Engineer
Over a decade of expertise spanning server management, networking, cloud solutions, and virtualisation. Amir transforms complex infrastructure challenges into scalable, efficient solutions.
Independent Dell service — Perth workshop
Dell repairs Perth, by the book.
XPS, Inspiron, Latitude, Precision, Vostro, Alienware or G-series — lodge it with our Perth workshop and a real local technician will diagnose it within hours and quote it in writing before any work starts.
XPSInspironLatitudePrecisionVostroAlienwareG-Series
4.7★ 317 Google reviews
2–3 hrs to bench diagnosis
Same day–24h most repair turnarounds
Est. 1997 Perth workshop
01 / What we fix
The Dell service price list
Every common Dell fault, priced honestly. Diagnosis first, written quote second, repair only after you approve.
| Service | Covers | Typical turnaround | Price |
|---|---|---|---|
| Dell screen replacement | XPS, Inspiron, Latitude & Alienware panels matched and fitted | Same day* | From $379 |
| Dell battery replacement | Swollen or worn Dell batteries replaced and calibrated | Same day | From $249 |
| Keyboard & trackpad repair | Sticky keys, dead keys, dodgy trackpad | Same day* | From $209 |
| Motherboard & component repair | Board-level diagnosis, not just swaps | 1–3 days | From $175 |
| Liquid damage cleaning | Coffee, water, wine — act fast | 1–2 days | From $199 |
| Virus & malware removal | Clean, secure, and optimised | Same day | From $119 |
| Overheating & fan repair | Alienware & G-series thermal work included | Same day | From $219 |
| Insurance report | Detailed report for your claim | 24 hours | From $129 |
| Data recovery | Files back from dead laptops | On assessment | Quote on inspection |
* Same day once the matched part is in stock — parts ordered against your Service Tag typically land in 2–3 business days.
02 / Inside the workshop
Board-level work, done locally
Every Dell is opened, diagnosed and repaired on our own Perth bench — nothing shipped interstate, nothing outsourced.
03 / Procedure
How a service order runs
Four steps, documented at every stage, with a written quote before any repair begins.
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Lodge the machine
Drop your Dell in or post it with your Service Tag noted. The $85 inspection is our minimum labour charge.
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Bench diagnosis
A technician starts within 2–3 hours, reads any diagnostic codes, and identifies the actual fault — not the symptom.
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Written quote, your call
You get the fault and the price in writing. Nothing proceeds without your approval.
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Repair, test, return
Parts matched to your Service Tag, fitted, stress-tested, and returned with a workmanship warranty in writing.
On the record
Live from our Google listing — the same workshop behind every Dell repair here.
4.7
★★★★★
★★★★★
Quick effective communication. Laptop repaired and returned within specified period. Would absolutely use these services again.
I had contacted a few local computer stores and had no luck, but once I found Computer Mechanics it was simple, fast and very professional. Delighted to get my laptop fixed quick and efficiently.
Computer Mechanics has been providing us with ongoing IT support for 20 years. They manage all of our IT needs with an exceptional level of service — consistently reliable, professional, friendly and always available when we need them. We highly recommend Computer Mechanics.
The people on the bench
Named, experienced Perth technicians — the same people who answer the phone do the work.
10+ Years 
25+ Years Garry
CEO & Founder
With 25 years in IT management and support, Garry brings unparalleled expertise across internal and external service environments. His leadership has shaped our technical excellence and customer-first approach.
15+ Years Brett
Workshop Manager & Computer Repair Specialist
A 15-year veteran at Computer Mechanics, Brett exemplifies technical excellence through rapid issue diagnosis and comprehensive industry knowledge. His commitment to quality has earned unwavering customer trust.
2+ Years Xander
Web Developer & IT Technician
Xander wears two hats — building fast, SEO-friendly websites and handling hands-on IT and computer repair work. From modern web stack builds and local search optimisation through to hardware fixes, OS reinstalls and helpdesk support, he covers the full stack from the rack to the browser.
Dell repair questions, answered
What Dell owners ask us most, answered straight. Anything else — call and a technician picks up.
How fast are Dell repairs at your Perth workshop?
Your Dell goes on the bench within 2–3 hours of arriving, and most common repairs — screens, batteries, keyboards, SSDs — are completed same day to 24 hours. Model-specific parts we don't stock, like a particular XPS OLED panel, generally arrive within 2–3 business days and are fitted the day they land.
What will my Dell repair cost?
The $85 inspection is our minimum labour charge and covers a genuine diagnosis plus a written quote — nothing proceeds until you approve it. As a guide: virus removal starts at $119, board-level repair at $175, liquid damage treatment at $199, keyboards at $209, thermal service at $219, batteries at $249 and screens at $379. Data recovery is quoted after the drive is assessed.
I found my Service Tag — does that help?
Enormously. The 7-character Service Tag on the base of every Dell identifies your exact configuration, which means we can order the precisely matching panel, battery or keyboard the first time. Include it in your quote request and the whole job moves faster. Can't find it? It's also in the BIOS (F2 at startup) and in Dell's SupportAssist app.
Which Dell ranges do you repair?
All of them: XPS, Inspiron, Latitude, Precision workstations, Vostro, Alienware and G-series gaming machines, plus older discontinued lines. Parts are matched against your Service Tag rather than guessed from the model name — with Dell's many internal variants per model, that matters.
Lodge your Dell today.
Describe the fault and we'll respond the same business day with a likely cause and a price range. No obligation.